Your Privacy & Trust are Standardized by BAJUS Guidelines

1. Introduction & BAJUS Compliance

Welcome to GoldHaat.com, operated by Jewellery Manager. GoldHaat is Bangladesh's premiere multi-vendor gold jewellery marketplace connecting verified retail jewelers with buyers nationwide.

By using our website, placing booking orders, or registering a showroom merchant account, you consent to the data collection and usage practices described in this Privacy Policy. All operations are aligned with BAJUS pricing transparency guidelines and national hallmarking standards.

2. Information We Collect

We collect information to provide smooth order booking, secure showroom handover, and accurate price calculations:

• Customer Identity Data: Name, primary contact phone number, delivery address, and email address when registering or checking out.
• Merchant Showroom Data: Company name, proprietor details, trade license copy, BAJUS member ID, showroom address, logo, and store location coordinates.
• Order & Verification Data: Selected gold karat (22K 916, 21K 875, 18K 750), net weight in grams/vori, making charge, booking deposit status, pickup option, and 4-digit unique verification OTP.
• Technical Log Data: Browser type, IP address, approximate geographical location for nearby showroom search, and device identifiers.

3. How We Use Your Information

We process your information for legitimate marketplace business purposes:

4. Data & Payment Security

GoldHaat implements high-grade 256-bit SSL encryption and strict access controls to prevent unauthorized access, disclosure, or alteration of your personal records.

5. Information Sharing with Verified Showrooms

We NEVER sell, rent, or trade your personal data to third-party marketing companies. Data is shared strictly on a need-to-know basis:

• Selected Showroom Merchant: When you place an order, your name, phone number, and pickup OTP are shared ONLY with the specific jeweler fulfilling your order.
• Courier & Logistics Partners: For home delivery orders, delivery address and phone numbers are shared with courier partners (e.g., Steadfast, Pathao, RedX) for parcel tracking.
• Legal Compliance: If required by Bangladesh law enforcement or judicial order under the Digital Security Act.

6. Cookies & Local Storage

GoldHaat uses cookies and browser local storage to maintain your active login session, cart items, selected currency/language preferences, and recent showroom searches. You can clear your browser cookies at any time.

7. Your Rights & Account Deletion

As a GoldHaat user, you have full rights over your stored personal data:

• Right to view & update profile information anytime.
• Right to request complete account & data deletion.

To request account deletion, email privacy@goldhaat.com or call our helpline. We process data removal within 7 business days.